SECURITY AND PERSONAL INFORMATION

1. Services and links on our website
Our Web site does not allow our visitors to communicate with others or publish information that is accessible by other visitors.

This Web site contains links to other web sites. Be advised that Bulb Direct is not responsible for the confidentiality practices of those sites. The statement of confidentiality applies only to this Web site. Please be vigilant and prudent when leaving this site and carefully read the statement of confidentiality of each site you visit.

2. Information gathered automatically
We combine the information from visits to our website with anonymous and specific data from identified persons for the following reasons:

  • Technical administration of the website
  • Improving the ergonomics and browsing features of our website
  • Customers management
  • Marketing

3. The use of cookies
Cookies are information files saved on your computer. Our cookies do not contain personal or confidential information.

However, we do use cookies to save site information that improve your online experience like your language selection or any custom modifications applied to your session.

You can deactivate the cookies at any time although in that case, you will be unable to order online.

4. Collection and use of your personal data
We only collect the personal data of visitors who have registered to use our services.

5. Disclosure
We do not disclose your personal information to our dealers, divisions or other businesses. We can assure you that your personal data will not be disclosed to government institutions or other authorities unless required by law.

6. Accessing the personal data we have gathered
You can ask us about all the personal information we have gathered about you by sending an email at kEncEmailjogpAcvmcejsfdu/dpn

Once the request has been received, we will supply all the information we have collected about you within a week, free of charge. We may ask for proof of identification.

We reserve the right to refuse your access to information request. You will be notified as to the reasons of the refusal.

You can view, modify and update your personal information once you’ve opened a session on our website.

7. Support for our Statement of Confidentiality
For any information concerning our Statement of Confidentiality, please contact us by email at kEncEmailjogpAcvmcejsfdu/dpn

8. Security Policy
All your personal information is securely transmitted to our Web site using an SSL (Secure Socket Layer) encryption key from GeoTrust.

We have implemented policies, rules and technical measures to protect the personal information we have gathered against:

  • Unauthorized access
  • Unwanted disclosure or use by third parties
  • Unauthorized modifications
  • Destruction or loss of information

All credit card information is encrypted when the order is processed. We do not keep the credit card numbers in our servers. We use secure servers protected by the strongest firewalls currently available on the market. Physical access to these severs is limited and controlled.

All employees that have access to or that are involved in processing your personal information are bound by a confidentiality clause.

All these controls and procedures that are in place guaranty that your online shopping experience is secure. In reality, it is probably more secure to buy online at Bulb Direct than in a restaurant or gas station.